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Information

Our rooms and cottages contain comprehensive files to give you everything are likely to know during your stay here (and we are always on hand to help!)

Below we have compiled the most important pointers to help in advance of your stay with us, but again, do call or e mail us if you feel we can assist further.

Babies

We very much welcome families and can accommodate babies and toddlers well in our Shippon cottage or Dairy room alike. Please let us know if you require a cot or highchair and we will do our best to help.

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Changeover & Check In Arrangements

We kindly request that you vacate your room or cottage by 10 a.m. on morning of departure.

Check in is available from 4 p.m. Clearly, this allows us time to service your accommodation and have it looking lovely for you! We do our utmost to accommodate early or late check ins as much as logistics allow – please enquire to see if we can assist.

We do operate a lockbox system to offer flexibility (see below) around check-ins and to suit any plans you may have. Ordinarily, however, we aim to be at home to greet all our guests and ensure that you are happily settled in your accommodation.

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Day Guests

Whilst we have maximum occupancy numbers in our accommodation, in order to satisfy insurance and other requirements, we do understand guests may have friends or family who wish to visit them whilst with us. Please discuss your wishes with us and we happily help. The main thing for us is that we know who is on the farm in order to comply with our insurance and fire regulations requirements.

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Directions

Please see attached file for directions and local taxi numbers.

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Dogs/Pets

We do not accept pets of any kind in the rooms and cottages. This is partly since we have our own livestock but also since we believe this helps keep our accommodation in a better condition for your enjoyment and helps cater for people who may not be pet-lovers or have allergies.

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Linens & Towels

We include bathroom towels and all our beds are fully made up on arrival. We kindly request that no towels are taken off the premises (beach towels are NOT provided and you will need to bring these if required.) In the Haybarn and Shippon, we service your accommodation either weekly, or at the end of your stay, whichever is the sooner. For bed and breakfast in our Dairy & Applestore rooms, we service your room daily.

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Local Services

If you require any assistance or suggestions for where to go, what to do, places to eat or indeed anything else in connection with your stay, just let us know and we will gladly help. We do recommend that taxi reservations and table bookings are made in advance in the peak season and in order to avoid disappointment. Taxi numbers for our three local taxi firms are as per Taxis note below. Whilst we have no connection with any firm; we will happily make a reservation on your behalf if this makes things easier for you. Just shout!
Our closest supermarket and cash dispenser is Tesco, Axminster (1 mile away) near the centre of town. For other services during your stay and a wider selection of local shops, services and supermarkets, a comprehensive list is provided in your information pack.

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Lockbox Arrangements

We send you the appropriate lockbox code a few days before as standard (see Changeover & Check In Arrangements)

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No Smoking

We do not allow smoking of any kind inside the cottages or rooms.

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Parking

We have allocated parking for all of our guests. Please follow signage upon reaching the top of our drive. Please park considerately with regard to other guests.

The Shippon: parking for two cars in front of the Shippon (at top of the drive on right)

The Haybarn: parking for one car directly in front of the HayBarn underneath kitchen window (against decking/private terrace)

Dairy/Applestore rooms: there are spaces for upto 5 other cars to far left of parking yard facing the brook.

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Policy Statements

Fire Risk Assessment available on request.

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Potable Water

We are fortunate enough to have our own supply of spring water which is of good quality. Whilst previous farming generations have managed well from this for years, we have comprehensively upgraded our supply to both treat the water and achieve mains pressure throughout the farmstead. The water is quite safe to drink and, we think, tastes wholly better than the local “corporation pop”!

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Recycling

In accordance with local practice, we have a bin system for each cottage. We provide a food composting bin for disposal into the council collection. We also have several compost heaps of our own and we welcome the addition of uncooked vegetable, plant or fruit waste to these. A bin for glass, paper and tin recycling is provided for your use.

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Sewage Treatment Plant

Part of the renovation of Wyke Farm was the installation of our own sewage treatment plant. We have to take great care with what goes into the plant and therefore, wherever possible, we use environmentally sympathetic cleaning products and ask that all our guests respectfully do the same. Only human waste and loo paper in the toilets please! Items which cause great problems for our tank are:

  • Sanitary items(tampons, towels, condoms): we provide sanitary disposal bags for your use
  • Nappies, wet wipes, moist toilet tissues: these not also cause tank problems but they block our soil pipes! Please dispose of these items using our disposal bags or your own nappy bags and place in general waste bin.
  • Chemical baby bottle sterilisers: these chemicals act like bleach, so please use only electric or microwave versions only please.

We provide a stock of eco-friendly cleaning products for your use during your stay (See Your Cottage Welcome Pack)

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Taxis

Each of our local taxi companies provides a good service and are familiar with Wyke Farm. Please check with them for up-to-date pricing.

              
Axminster Taxis                      01297 34000

A To B Taxis                            01297 33900
 

Payne’s Premier Taxis           01297 35895 

 

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Terms & Conditions

A more detailed set of terms and conditions will be provided upon reserving either of the cottages.  These are based on a common sense approach to our dealings with all our lovely guests! These include payment details; should you have any questions beforhand, please ask.

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WiFi

We provide free WiFi throughout the farm, and generally our connectivity is good considering we are in Devon! We do ask guests not to download films or games as these do trigger excess charges for us, for which we reserve the right to pass on.

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Woodburner/Logs

Our newly converted Hay Barn has (in addition to its central heating!) a lovely woodburner, perfect for curling up on those crisp Winter nights. Full instructions for use are included in our cottage information pack and we include a basket of firelighters, kindling and logs to get you started. We ask for a small contribution on an honesty basis for any subsequent logs you may use. Our newly planted woodland is still a few years off supplying us, but we are well on our way.

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Walkers & Cyclists

We very much welcome walkers, cyclists and will happily secure your bike for you overnight and help with drying wet weather gear should you wish. Just ask!

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Your Cottage Welcome Pack

In both the Haybarn and Shippon, you will find the following:

Ecover or similar multisurface cleaner
Hobbrite
Ecover or similar bathroom cleaner
Ecover or similar dishwasher tablets (2 provided to get you started)
Ecover or similar non-biological washing powder (sufficient for one wash)
One loo roll per toilet
Handwash dispenser per bath/shower room
2 composting bin liners
2 black bin liners
Small pots of nice smellies in your bath/shower room!

We also ensure that you have a starter pack of tea, coffee, sugar, milk, and freshly made cake or a cream tea to allow you to kick off your shoes and relax upon arrival!